Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260730.0 published on 30/07/2026

Bigcommerce API credentials

When setting up an API connection to Bigcommerce through Tradebox (or upgrading an existing Legacy API connection), you will need 4 pieces of information from the Bigcommerce site.

These are:

  • URL
  • Access Token
  • Client ID
  • Client Secret

 To access this information, you’ll need to be logged into your Bigcommerce store as the store owner. 

From the options on the left hand side, choose Settings, then scroll down and select API Accounts.

BC_API.PNG

Select the Create API Account button. This will take you to a new screen where you can give the new API account a name and set permissions (OAuth Scopes) for it. The name can be anything, as long as it’s recognisable to you.

Your API path is displayed at the top of the page.

BC_API.PNG

Tradebox requires the following OAuth Scopes to be set:

Content – modify
Customers – modify
Information and settings – modify
Orders – modify
Order transactions – modify
Get payment methods – read-only
Products – modify
Channel settings – modify
Channel listings – modify
Carts – modify
Checkouts – modify

Once you have set those, click the Save button. You’ll then be presented with the Bigcommerce credentials on your screen, and they will also automatically download as a text file. It is this text file you will need for setting up your Bigcommerce channel in Tradebox, so you should open this and save it to an easily accessible location like your desktop.