Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Category: Pre Sales Questions

Paid Channel Set Up – Existing Users

Tradebox offer paid resource to create and configure channels in your Tradebox software. This includes integrating the channel with your accounts software. The paid session is for a maximum of 1 hour.   This service is for existing users only. New users who are looking to have Tradebox installed and configured, including training, should book […]

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Paid Installation/Upgrade

Tradebox offer paid installation or upgrade service for existing customers to upgrade their existing installation of Tradebox or relocate Tradebox onto a new PC.   This service does NOT include networking or the addition of any new channels.   You can book a paid installation/upgrade session at, https://calendly.com/tradebox/tradebox-installation.    We will send you a TeamViewer […]

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Onboarding Guide

Tradebox offer paid onboarding to assist prospective customers to install and configure the Tradebox software. This is also an excellent opportunity to provide some training in how to navigate the software. You can book an onboarding session at, https://calendly.com/tradebox/tradebox-onboarding.  We will send you a TeamViewer link prior to the onboarding that allows you to provide […]

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Subscribing to Tradebox

Subscribing to Tradebox creates an automatically recurring payment for your chosen Tradebox licence. You only need to do this when first subscribing to Tradebox or if you have cancelled your existing licence. To do this: Go to the Tradebox home page and click on Pricing. Then choose either a 12 month or 1 month licence. […]

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Top Pre-Sales Questions for Tradebox

  1. What does Tradebox do? Tradebox automates your ecommerce accounting by linking your sales platforms (eBay, Amazon, websites etc) to your accounts software (Xero or Sage 50) allowing users to create accounting entries for their online sales. Tradebox can create individual invoices for each unique online order or you can create batch invoices for […]

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Example web listing for referrers

Tradebox One Financial Control for Online Retailers   Tradebox One is a multi-channel desktop solution that enables retailers to control their orders and stock across multiple online platforms whilst also ensuring every order is automatically accounted for in the UK’s favourite accounts packages.   Integrates with Amazon, eBay and popular ecommerce webstores Manage all orders […]

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Tradebox One Pricing

Tradebox One pricing is based solely upon the number of channels the user needs to create in the software to link to their online marketplaces/webstores. It is NOT based upon the number of people who use the software or the number of PC’s the software is installed upon. There are no limitations on the number of […]

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Subscribe to the Tradebox Helpdesk and stay informed!

The best way to stay informed of changes to the Tradebox software is to subscribe to the “What’s New” article; https://help.tradebox.co.uk/hc/en-gb/sections/115000141183-What-s-New.    We strongly recommend subscribing to this page. It will automatically send you an email when Tradebox release new versions of the software and document the changes that have been made in the new […]

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