Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Category: System Notifications

Sage 50 Cloud Accounts (Hosted Online)

Sage UK recently announced an Early Adopters Program (EAP) for a hosted version of Sage 50 Cloud Accounts. Our understanding is that Sage 50 Cloud will be hosted on an Azure platform by Sage UK and will be accessible via a web browser. This will remove issues with networking, permissions and connection issues caused by […]

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New EKM VAT setting in version released 05/10/2023

In version 2.0.231004.0 of Tradebox, released 05/10/2023, we have added a new setting to EKM channels which may affect your VAT calculations. Previously, Tradebox assumed that users would have the same tax settings on EKM for both product prices and carriage amounts. However, as EKM allows different tax rates to be set for products and […]

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Tradebox Roadmap

Upcoming software release On 15th June 2022 we released the next generation of the Tradebox One software; Tradebox V 2.0. For the vast majority of Tradebox users the software will look exactly as it does today. However, there have been significant changes in the product including a robust new database technology which will provide massive […]

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Finance Manager End of Life (EOL) Notification

  Tradebox Finance Manager was created in 2005 for a single Sage 50 Accounts user who was selling on eBay and struggling to keep up with his data entry. The software was designed primarily as a Sage 50 Add-On for eBay. A lot has changed for Tradebox since then. We support a whole host of […]

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Changes to German VAT Rates

Information about reduced value added tax in Germany from 1 July 2020 The German Government have decided to temporarily reduce the value added tax from 1 July until 31 December 2020. The German tax rates will change from 19% to 16% (regular VAT rate) and from 7% to 5% (reduced VAT rate). If you are […]

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Keeping up to date with Tradebox

Message Centre In June 2018 we revamped the message centre in Tradebox One. Going forward you’ll see the Message Centre automatically on opening Tradebox whenever we have anything important to communicate. You’ll only get this when there’s a new message, the next time you open Tradebox you’ll see the channel list (or your normal home […]

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eBay duplicates issue July 2017

On 4th July 2017 Tradebox received reports of duplicate invoices appearing in Sage from downloaded eBay orders. Upon investigation, it was discovered that unexpected changes to the eBay Transaction ID were causing Tradebox Finance Manager to create duplicate invoices/orders in Sage. This only occurred where the eBay Listing had a quantity of 1, which generally was […]

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Access to Amazon MWS after 10/02/2017

Beginning February 10, 2017, Amazon will no longer allow access to the Amazon Marketplace Web Service (MWS) API for accounts that do not meet MWS eligibility requirements. Amazon sellers that have an Individual selling plan will have received emails notifying them about this action. In order for sellers to continue using Tradebox to retrieve data […]

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