Category: Sage 50 Accounts

Tradebox is primarily designed for UK businesses using the UK version of Sage 50 Accounts. However, because the Irish version of Sage 50 Accounts is identical, and Irish taxation rule are very similar to the UK, Tradebox can be used with Sage 50 (IRE) with the following caveats. Currency The base currency in Tradebox is […]

Auto matching allows you to automatically allocate each buyer on an order to: An existing customer record in Sage 50, OR Create a new customer record in Sage 50. Each time Tradebox downloads a new order, it can search through your existing Sage 50 accounts and look for a matching customer. This is based on: […]

In Sage 50 Accounts, the official guidance for the Customer Account Reference field (up to 8 characters) is to use alphanumeric characters only (letters A-Z and numbers 0-9). While the software may technically allow you to type or paste certain symbols into the field, doing so is highly discouraged because they are considered “illegal characters” […]

  If used, Global Postings will override ALL other settings including information normally taken from the product record. Sage’s Global Details section is designed to bounce all item lines on an invoice or sales order down to a single transaction when it’s updated to ledgers; if you’re happy for each item on a 30-line order to be processed using […]

  SDO Installation Instructions 1. Open Sage 50 Accounts. Go to Help > About and under Program Details, see if you have the 64-bit edition installed. Take a note of your Sage Version number, e.g. 34.0.23.0. Then close the Sage 50 Accounts program. 2.On your PC, open Control Panel > Programs and Features and find […]

Manual matching allows you to manually allocate each buyer on an order to: An existing customer record in Sage 50, or Create a new customer record in Sage 50. Where it is not possible to split Trade and Retail orders from the sales channel, this option allows you to allocate all retail orders to a […]

The following table shows the versions of Sage 50 Accounts that are compatible with Tradebox. The latest version of Tradebox is currently backward compatible to Sage 50 Version 26.   Sage 50 Version Tradebox Version Date Tradebox Version Published Sage 50 V34 V2.0.260627.0 27/06/2026 Sage 50 V33 V2.0.251204.0 08/12/2025 Sage 50 V32 V2.0.250410.0 10/04/2025 Sage […]

If you have recently upgraded Sage 50 Accounts and orders are not posting to Sage or new products in Sage are not importing into Tradebox, the first things to check is that you are using a version of Tradebox that is compatible with the version of Sage 50 Accounts you have installed. Then check the […]

Please use the following checklist to resolve orders that exist in Tradebox but will not post to Sage 50 Accounts.   1. Check the connection between Tradebox and the Sage Company Data.   2. Check the ISSUES log for any entries that relate to the orders not posting to Sage 50 Accounts.   3. Does […]