Category: WooCommerce

Please use the following checklist to resolve Sage 50 stock levels not uploading to your WooCommerce webstore, via Tradebox.   Check the ISSUES log for any entries that relate to the stock upload OR any connection issues to Sage 50. Check the connection between Tradebox and the Sage Company Data. Are stock quantities being tracked for the […]

Please use the following checklist to resolve missing WooCommerce orders from Tradebox. This checklist is specifically for WooCommerce orders that have not downloaded into Tradebox.   1. Clear any filters on the Orders List and the User Interface config to ensure that the orders are actually missing rather than hidden from view.   2. Go […]

The following article discusses how Tradebox can be configured to split Trade and Retail orders from WooCommerce where the B2BKing WooCommerce Extension is being used.   Splitting orders in Tradebox between Retail and Trade is based upon the Value entry in the B2BKing custom field in WooCommerce called “b2bking_is_b2b_order” .   Where the value equals […]