The following recommended changes to the Tradebox software only need to be made by Tradebox users based in England, Wales or Scotland.
Tradebox users based in Northern Ireland DO NOT need to implement any changes to Tradebox. More advice for business based in Northern Ireland can be found at https://www.gov.uk/guidance/trading-and-moving-goods-in-and-out-of-northern-ireland-from-1-january-2021#paying-vat.
The UK officially left the EU on 31 January 2020 and most of 2020 has been spent in the transition period. This ends on 31st December 2020, meaning new VAT rules will be implemented for UK based sellers exporting goods into EU countries. From 1st January 2021 all sales exported into the European Union should be treated in the same way sales exports are for non EU countries; zero VAT rated.
If you use Tradebox One please follow the instructions to configure the software in this article; Configuring Tradebox One to accurately calculate VAT after Brexit Transition period ends – Tradebox Support.
If you use Tradebox Finance Manager please follow the instructions to configure the software in this article; Configuring Tradebox Finance Manager to accurately calculate VAT after the Brexit Transition Ends – Tradebox Support
For more in-depth guidance on VAT for both sales and purchases we would recommend the following Sage article; https://www.sage.com/en-gb/blog/customs-and-vat-after-brexit/#vat-anchor-link. Advice and guidance can also be gained from the UK Government's website; https://www.gov.uk/prepare-to-export-from-great-britain-from-january-2021