This article covers Paypal fees, which can only be downloaded for orders placed via eBay and are processed through an eBay sales channel. For a guide to eBay marketplace fees, click here.
Fees download automatically, but will not post to your accounts package until you approve them. Click here for a general overview of fees and related FAQ's.
Setting up to download Paypal fees
The option to download Paypal fees is found in the Details tab of any eBay sales channel.
When this option is selected, Paypal fees will be downloaded at the same time as their linked eBay sale. If an order was downloaded before Paypal fees were set to download, the Paypal fee will not download retroactively. The eBay API has a 30 day limit on downloading historic orders.
The fees are downloaded only if the channel is also set to download orders; that means the channel must be Active and have Download enabled.
If you are posting your Paypal fees to an accounts package, you'll also need to choose your posting details.
For Sage, in the Sage 50 > Nominals tab, populate the Paypal Fees section by choosing a Nominal, a Bank account and a Tax Code to use for the fee transactions. Choosing a Department is optional, the default department will be used if one isn't chosen.
For Xero, first make sure you've created eBay as a Contact in Xero. Then in the Xero > Accounts tab, populate the Paypal Fees section by choosing a Contact, an Account, a Bank account and a Tax Rate to use for the fee transactions.
Tradebox receives fees at the detailed level for every order through the eBay channel that is paid by Paypal. You can choose to post these as individual transactions to your accounts package or as a summary transaction; with the latter option you'll choose which fees to roll up into a single transaction for accounts posting.
Overview: to post fees to accounts, go to Reports > PayPal Fees. Double-click into a month to view the fees. Tick the box for any fees you wish to send to your accounts package and click the To Accounts button.
Once you've set up an eBay channel to download Paypal fees, they'll come down automatically when the order download runs. This means your sales channel needs to be Active and the data service needs to run at least one cycle after you enable fee download.
Once some fees have been downloaded, go to the Reports screen and PayPal Fees will appear as an option in the dropdown list.
The Paypal fees report will show a monthly summary of your fees.
The To Accounts button is greyed out in this view, you'll need to drill down into a month before you can post the fees to your accounts package. Double-click on any monthly fee line to drill down and display all the individual fees for that month. You can use the To Excel button in either the summary view or the detailed view to send the fee information to a spreadsheet for further manipulation.
This screen shows the individual fee information, and it's at this level that you can post through to your accounts package. The grid displays the date of each fee, the Paypal transaction ID, the buyer's name and the amount.
If your sales channel has an accounts link set up and you've populated the marketplace fees section, the To Accounts button will be active. Tick the Select box to choose one or more fee lines, then click To Accounts to send those fee transactions to your accounts package. The Posted To Accounts column will update to indicate a successful posting. If you're posting to Sage, you'll also see the Accounts Ref field populate, showing the Transaction Number from Sage.