Tradebox One offers the ability to upload stock levels back to your marketplaces, allowing you to keep stock levels synchronised and avoid overselling. There are a number of different factors within Tradebox that need to be in place before upload can take place successfully, and there are many different options that allow you to treat certain products differently. For information on setting up stock upload, please follow our guide to uploading stock levels. This guide will help you find out what settings in Tradebox impact on the quantity being uploaded back to your site.
If you're having issues with stock upload where the upload is not taking place for:
please see our other guides instead.
The flowchart below details all the checks that Tradebox makes when it is deciding which quantity to use to upload. Click on the image to enlarge it or click here to download the PDF.
Note: Where the flowchart refers to Tradebox/Accounts Software, this is controlled by whether you have Tradebox or Accounts Software set as your stock control option in Configuration > Stock Control within Tradebox.
If you need any further guidance, please contact Tradebox support.