Tradebox 2022 Update

As many UK businesses approach a potential return to work after a very difficult couple of years, we wanted to reach out and let you know what has been happening at Tradebox during lockdown and where we are headed in 2022.

Over the last 2 years the majority of our development effort has been funnelled into compatibility and compliance with the channels we integrate with and changes to how VAT is calculated on EU sales after Brexit. Most significant have been the changes to Amazon who require all developers to access their platform using their new SP-API by the end of July 2022.

Whilst this has unfortunately impacted upon our ability to provide new features in the software, the requirement to connect to the Amazon platform using their new SP-API has been a massive catalyst for change which has placed us on a roadmap for cloud integration. This will be a big journey but the first step is coming soon.

Throughout 2021 we have made significant investments in developing a more robust database technology for Tradebox One that will enable us to start this journey. We recently published the last version of Tradebox V1.3. This is version 1.3.220214.0 and contains fixes for all outstanding major bugs and issues in V1.3. 

Drawing a line under V1.3 allows us to now focus all our efforts on the new Tradebox One (V2) software which we hope to be releasing shortly. Whilst the user interface in V2 will be identical to V1.3, the user experience will be significantly different. Specifically in the areas of speed and stability which have impacted on a number of users with large volumes of orders, products, customers and channels. The first release of Tradebox V2 will also incorporate the new Amazon SP_API connections. The SP-API connection provides better security and has the added bonus of enabling us the ability to provide integration to all Amazon marketplaces, including Amazon Australia.

The next step after the launch of V2 is the creation of the Tradebox Cloud  which will see Tradebox collecting your channel data in the cloud from the online platforms and passing it directly to your desktop software. Again, this will provide significant speed improvements for the end user through the use of cloud-based integrations rather than desktop integrations. The first channels we intend to add to the Tradebox Cloud will be platforms we currently don't have an API integration with, such as OnBuy, Etsy, Fruugo and other partner order management solutions.

As always, we are keen to connect with our customers and get your feedback on the changes you would like to see in the Tradebox software.

How to get involved

Register to join the Tradebox community pages to have your say on:

* What new sales channels you want to see Tradebox integrated with

* What new "killer" feature you want to see in Tradebox

* What enhancements you would like to existing features in Tradebox

To receive automated updates of new features and version releases click the Follow button in the "What's New" page of the Tradebox Help Centre.

You will also find lots of useful videos, guides and articles on our searchable online knowledge base.