Steph Kirkup
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Upgrading Sage 50 - Potential Issues and Required Changes
After upgrading Sage 50 to a later version, users can often find that orders from Tradebox are no longer posting to Sage. The following article discusses the most common reasons for this issue: ...
Shopify Set Up
Preparation Before setting up a Shopify channel in Tradebox, you will need to obtain your Shopify API credentials from your Shopify store. Please be aware that the Basic Shopify Plan has insufficie...
Remote Data Access Service Unavailable
If you are a Sage user and have Remote Data Access enabled, sometimes you may see this error message pop up within Tradebox: This indicates that your Sage remote data access service has gone off...
System Requirements for Tradebox One
Recommended PC Specification OS: Windows 10 or 11 Windows Server 2016*** onwards 64 Bit Operating System (required) Processor: 3 Ghz or higher RAM: 8GB or higher 500mb minimum of free hard disk sp...
Amazon FBA Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
Amazon Merchant Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
EKM Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. This article is focused on the configuration settings for an EKM channel. To ac...
Version 2.0.250618 Published 19/06/2025
The latest version of Tradebox is v2.0.250618.0, published on 18/06/2025.Click Support in the upper right of your Tradebox software to check which version of the program you currently have installe...
Linnworks API Integration
PreparationTo create a connection to Linnworks, first of all the app needs to be installed on your Linnworks account. To do that, log into Linnworks and select Apps from the main menu, then select ...
Linnworks Channel Configuration
This article explains the configuration settings available in a Linnworks Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on the ...