Steph Kirkup
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Upgrading an EKM channel to the new API
EKM are replacing the existing API Tradebox uses to connect to your EKM website and will be shortly disconnecting the old (legacy) API. To maintain a connection to your EKM site in Tradebox, there ...
Version 1.2
The latest version of Tradebox is v1.2.200217.0, published on 17/02/2020. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Relocating Tradebox One to Another PC
This article gives steps to relocate Tradebox from one PC to another. If you are intending to install Tradebox on more than one machine, please see our Networking Tradebox One article for guidance....
Version 1.1.191113.0 published on 14/11/2019
The latest version of Tradebox is v1.1.191113.0, published on 14/11/2019. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Version 1.1.190520.0 published on 20/05/2019
The latest version of Tradebox is v1.1.190520.0, published on 20/05/2019. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Finance Manager v8.1.91003.0 published on 04/10/2019
The latest version of Tradebox Finance Manager is v8.1.91003.0 published on 04/10/2019. You can select Support in the software to check which version of the program you currently have installed. Th...
Orders not posting to Xero
One of the most common issues that users encounter is that orders are present in Tradebox but are not posting to Xero. The most common causes for this issue are either that the order is in Query o...
CSV Channel Set Up
Overview CSV File integration is a useful way to import orders from platforms Tradebox doesn't have an API connection with. Once a CSV channel is created, it's normally possible to completely autom...
Bigcommerce API credentials
When setting up an API connection to Bigcommerce through Tradebox (or upgrading an existing Legacy API connection), you will need 4 pieces of information from the Bigcommerce site. These are: URL ...
API or CSV?
Tradebox can connect to a wide range of marketplaces and web platforms. It does this in a couple of different ways, depending on the marketplace. API Connections API (Application Programming Interf...