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Steph Kirkup

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  • Upgrading Sage 50 - Potential Issues and Required Changes

      After upgrading Sage 50 to a later version, users can often find that orders from Tradebox are no longer posting to Sage. The following article discusses the most common reasons for this issue:  ...

  • Shopify Set Up

    Preparation Before setting up a Shopify channel in Tradebox, you will need to obtain your Shopify API credentials from your Shopify store. Please be aware that the Basic Shopify Plan has insufficie...

  • Remote Data Access Service Unavailable

    If you are a Sage user and have Remote Data Access enabled, sometimes you may see this error message pop up within Tradebox:   This indicates that your Sage remote data access service has gone off...

  • System Requirements for Tradebox One

    Recommended PC Specification OS: Windows 10 or 11 Windows Server 2016*** onwards 64 Bit Operating System (required) Processor: 3 Ghz or higher RAM: 8GB or higher 500mb minimum of free hard disk sp...

  • Amazon FBA Channel Configuration

    The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...

  • Amazon Merchant Channel Configuration

    The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...

  • EKM Channel Configuration

    The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. This article is focused on the configuration settings for an EKM channel. To ac...

  • Version 2.0.250618 Published 19/06/2025

    The latest version of Tradebox is v2.0.250618.0, published on 18/06/2025.Click Support in the upper right of your Tradebox software to check which version of the program you currently have installe...

  • Linnworks API Integration

    PreparationTo create a connection to Linnworks, first of all the app needs to be installed on your Linnworks account. To do that, log into Linnworks and select Apps from the main menu, then select ...

  • Linnworks Channel Configuration

    This article explains the configuration settings available in a Linnworks Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on the ...