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  1. Tradebox Support
  2. Finance Manager
  3. Common Issues and Errors

Common Issues and Errors

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Advice and help on common issues and errors Tradebox users experience

  • Amazon orders not importing
  • BOM Transfer Error
  • Cannot Find SETUP.DTA
  • Customer Mapping Errors
  • eBay token has expired
  • Important: Amazon VAT calculation settings doubling VAT on invoices
  • Microsoft .NET Framework 4
  • Orders haven't been imported to Sage - Checklist
  • Payment Mapping Errors
  • Payment reference in Sage is blank or writes as 0
  • Permissions Issues
  • Product Mapping Errors
  • Re-pointing Tradebox to Sage
  • Sage Logon Name Conflict
  • Slowdown and 'System out of memory' errors
  • Speed Issues - Program taking a long time to perform tasks.
  • System File Not Found - 'ChilkatDotNet4.dll'
  • The following error occurred when connecting to Magento: The underlying connection was closed
  • Tradebox Licence Renewal Issues (Finance Manager)
  • UNC Path
  • Uploading Stock Levels - Troubleshooting
  • Windows User Permissions
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