Common Issues and Errors
Advice and help on common issues and errors Tradebox users experience
- Amazon orders not importing
- BOM Transfer Error
- Cannot Find SETUP.DTA
- Customer Mapping Errors
- eBay token has expired
- Important: Amazon VAT calculation settings doubling VAT on invoices
- Microsoft .NET Framework 4
- Orders haven't been imported to Sage - Checklist
- Payment Mapping Errors
- Payment reference in Sage is blank or writes as 0
- Permissions Issues
- Product Mapping Errors
- Re-pointing Tradebox to Sage
- Sage Logon Name Conflict
- Slowdown and 'System out of memory' errors
- Speed Issues - Program taking a long time to perform tasks.
- System File Not Found - 'ChilkatDotNet4.dll'
- The following error occurred when connecting to Magento: The underlying connection was closed
- Tradebox Licence Renewal Issues (Finance Manager)
- UNC Path
- Uploading Stock Levels - Troubleshooting
- Windows User Permissions