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  3. Orders

Orders

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Working with orders in Tradebox and information on resolving queries

  • Orders are not downloading into Tradebox or Tradebox is missing orders
  • Query Orders: Resolving Queries in Tradebox
  • User Interface settings for Orders List
  • Order Status Mapping
  • Retail Orders V Trade Orders
  • Order Tagging
  • Order Packing List
  • Stock Picking List
  • Refunds and Returns
  • Creating an Export of Order Data
  • Message Lines and Notes
  • Despatching orders and the Shipping screen
  • Query Orders - Marketplace Order Status is mapped to Query Status
  • Query Orders - No Product Record Could Be Found
  • Query Orders - Order total from EKM does not match Tradebox Order Total
  • Query Orders - Held for Validation of the Customer Account in Sage
  • Query Orders - A bank account for the payment method could not be found in Sage
  • Query Orders - Product Record Could Not Be Found in Sage
  • Query Orders: Insufficient stock of component [SKU] for BOM Transfer
  • Query Orders - Product Record Could Not Be Found in Xero
  • Query Orders - A Bank Account for the Payment Method could not be found in Xero
  • Query Orders - Customer Account Could Not Be Found in Xero
  • Query Orders - Tax Rate Could Not Be Found in Xero
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