Tag: Amazon

To use the Amazon integration within Tradebox One, your business must comply with Amazon’s global Data Protection Policy (DPP). Because Tradebox is a local Windows desktop application, Amazon data is stored securely on your own hardware rather than our servers. To satisfy Amazon’s strict compliance audits, your IT administrator or partner must ensure that every […]

Stock level upload time to Amazon Merchant accounts can be drastically reduced by updating the Amazon Product Mapping table in Tradebox with the products that are actually listed on Amazon. Doing this means that Tradebox only attempts to upload stock levels to Amazon that are actually listed on Amazon, rather than all SKU’s listed in […]

Please use the following checklist to resolve missing Amazon orders from Tradebox. This checklist is specifically for Amazon orders that have not downloaded into Tradebox.     1. Click on Logs to see if the Tradebox Service is active and running. Then check the ISSUES log to see if there are any entries that relate […]

The Amazon token is a secure link that allows Tradebox to communicate with your Amazon account. This token automatically expires as a security precaution after one year by default, but can also expire if the user removes the application or the application itself expires.   To refresh the token do the following:       […]

Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup can be amended later by going to Channels and double-clicking the Amazon channel to open it.   Marketplace Details Each sales channel […]