Tag: Bigcommerce

Orders that are placed on BigCommerce can be allocated to Customer Groups on the BigCommerce website. Tradebox allows you to place a download filter on orders from chosen customer groups. This would allow users to create a BigCommerce channel in Tradebox to exclusively download orders that belonged to a RETAIL customer group and another channel […]

Please use the following checklist to resolve Sage 50 stock levels not uploading to your BigCommerce webstore, via Tradebox.   Check the ISSUES log for any entries that relate to the stock upload OR any connection issues to Sage 50. Are stock quantities being tracked for the product(s) on BigCommerce?  Go to the Channels list and check […]

Please use the following checklist to resolve missing BigCommerce orders from Tradebox. This checklist is specifically for BigCommerce orders that have not downloaded into Tradebox.   1. Clear any filters on the Orders List and the User Interface config to ensure that the orders are actually missing rather than hidden from view.   2. Go […]

The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on the channel from the list. The channel is split into 6 tabs:   DETAILS – Channel integration and configuration settings VAT – Tradebox’s VAT settings ORDERS […]

  Preparation Before you can create an integration between Tradebox and Bigcommerce you’ll need your Bigcommerce API Credentials, click here for our guide to creating those. Creating the Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during […]