Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: Connecting to database

Tradebox not connecting to Database after upgrade

  In some circumstances, sometimes after you have upgraded Tradebox, the program may fail to open. Typically, after clicking on the program shortcut, the splash screen opens and says, “Connecting to database” then disappears.   Looking in the Issues Log, you may see an entry that says:   “The Tradebox Service was unable to connect […]

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