Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: CSV

Adjustment – Adjusting Orders with Discrepancies on CSV orders

If you have CSV File import channel in Tradebox then you may occasionally see an adjustment line appear on one of your orders. This occurs when Tradebox has found a discrepancy between the total that it has calculated based on the item lines and carriage values it’s been given, and the order total stated in […]

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Opencart Set Up

Integration with Opencart is achieved by reading a standardised CSV file of orders using a templated CSV file available from the Opencart Extension Store. Using this module allows the CSV file to be routinely created and published to your website FTP, enabling the automation of downloading your orders in Tradebox. Alternatively, any method of creating a […]

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CSV Channel Configuration

This article explains the configuration settings available in a Tradebox Channel that has been set up to import CSV files. To access the channel configuration settings go to the Channels Module and either double click on the channel from the list or select the channel and choose the Edit button. The Channel is split into 8 tabs: DETAILS – Channel Integration […]

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CSV Channel Set Up

Overview CSV File integration is a useful way to import orders from platforms Tradebox doesn’t have an API connection with. Once a CSV channel is created, it’s normally possible to completely automate the order download process. CSV channels are used for some marketplaces with which we’re familiar and have been partnered for several years and for […]

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