Tag: download

The following article describes the principle download criteria for Shopify orders:     1. The Shopify Channel has a status of Active and the download option is turned on.   2. The ‘Ignore Orders Dated Prior To‘ setting allows the required orders to be downloaded.   3. The ‘Days to Download‘ setting is configured to […]

Please use the following checklist to resolve missing BigCommerce orders from Tradebox. This checklist is specifically for BigCommerce orders that have not downloaded into Tradebox.   1. Clear any filters on the Orders List and the User Interface config to ensure that the orders are actually missing rather than hidden from view.   2. Go […]

When Microsoft Edge warns “Make sure you trust this file before opening it“, it’s a safety prompt for less common downloads; you must click the three dots next to the file in the download bar and select “Keep“, then “Show more” and “Keep anyway” to finish downloading   To Allow the Download (One-Time)   Download the […]