Tag: ebay

Please use the following checklist to resolve missing eBay orders from Tradebox. This checklist is specifically for eBay orders that have not downloaded into Tradebox.   1. Click on Logs to see if the Tradebox Service is active and running. Then check the ISSUES log to see if there are any entries that relate to […]

The following article will  guide you through renewing your eBay token after it expires.   The eBay token expiring is a very common issue that will, at some point, affect all Tradebox users who have an eBay channel set up. Roughly every 18 months, eBay revoke the authorisation that allows Tradebox to access your eBay […]

The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on the channel from the list. The channel is split into 6 tabs: Details – channel integration and configuration settings VAT – Tradebox’s VAT settings Orders – a list […]

Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup can be amended later by going to Channels and double-clicking the eBay channel to open it. Select eBay from the Marketplace drop down list, then click […]