Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: Sage 50

Sage 50 Cloud Accounts (Hosted Online)

Sage UK recently announced an Early Adopters Program (EAP) for a hosted version of Sage 50 Cloud Accounts. Our understanding is that Sage 50 Cloud will be hosted on an Azure platform by Sage UK and will be accessible via a web browser. This will remove issues with networking, permissions and connection issues caused by […]

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Auto matching buyers to existing customer accounts in Sage 50

Auto matching allows you to automatically allocate each buyer on an order to: An existing customer record in Sage 50, OR Create a new customer record in Sage 50. Each time Tradebox downloads a new order, it can search through your existing Sage 50 accounts and look for a matching customer. This is based on: […]

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Global Postings in Sage 50 Integration

  If used, Global Postings will override ALL other settings including information normally taken from the product record. Sage’s Global Details section is designed to bounce all item lines on an invoice or sales order down to a single transaction when it’s updated to ledgers; if you’re happy for each item on a 30-line order to be processed using […]

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Installing the compatible version of the Sage Data Objects (SDO)

  SDO Installation Instructions 1. Open Sage 50 Accounts. Go to Help > About and under Program Details, see if you have the 64-bit edition installed. Take a note of your Sage Version number, e.g. 34.0.23.0. Then close the Sage 50 Accounts program. 2.On your PC, open Control Panel > Programs and Features and find […]

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Manually importing products from Sage 50 Accounts into Tradebox

To import products manually from Sage 50 Accounts into Tradebox: Go to the Products section in Tradebox. Click on the Actions drop down button. Select Import Products.     4. From the Source drop down menu choose Accounts.  5. If you want to update any existing product records in Tradebox with any changes made to […]

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Sage 50 Accounts Compatibility with Tradebox

The following table shows the versions of Sage 50 Accounts that are compatible with Tradebox. The latest version of Tradebox is currently backward compatible to Sage 50 Version 26.   Sage 50 Version Tradebox Version Date Tradebox Version Published Sage 50 V34 V2.0.260627.0 27/06/2026 Sage 50 V33 V2.0.251204.0 08/12/2025 Sage 50 V32 V2.0.250410.0 10/04/2025 Sage […]

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Checking the connection to Sage 50 Accounts

If you have upgraded Sage 50 Accounts or made changes to the Sage data path, you may need to repoint Tradebox at the Sage data. This can be done as follows: 1. In Tradebox go to the Channels screen. Double click the first sales channel in the list to open it 2. Go to the Sage 50 tab within […]

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OSS/IOSS Reporting in Sage 27.2 and Above

If you are selling into the EU and registered for IOSS, you may be charging VAT on your EU sales. In Sage 27.2, Sage introduced the OSS/IOSS reporting feature which allows you to create a tax code for each EU country and record and report VAT for sales to those areas.  You can check if […]

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Creating Dropship or Just in Time Purchase Orders in Sage

If you are using Sage Accounts, and have specific products which you don’t hold in stock yourself, then Tradebox can be configured to raise purchase orders in Sage when an order for one of those products is placed.  In order for Tradebox to create the PO in Sage, a number of conditions have to be met. In Sage, […]

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