Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: Set Up

Magento v2 Set Up

Preparation Before creating an integration between Magento 2 and Tradebox, you will need to: Set up the Magento API credentials in your Magento 2 website admin panel. Download and  install Tradebox and register for a User account.   Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New, and select Magento. Then click Next.  […]

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Woocommerce Set Up

Preparation Before you can create an integration between Tradebox and Woocommerce you will need to create the API Credentials on your Woocommerce store. Creating the Sales Channel  From within the Channels module choose New to start the New Sales Channel Wizard and then choose Woocommerce from the drop down list. Then select Next.  On the next screen enter a name for the Woocommerce […]

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Shopify Set Up

Preparation Before setting up a Shopify channel in Tradebox, you will need to obtain your Shopify API credentials from your Shopify store. Please be aware that the Basic Shopify Plan has insufficient API permissions to use with Tradebox. The minimum Shopify plan required to provide full API access is the Shopify Grow Plan.   Creating […]

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EKM Set Up

From within the Channels module choose New to start the New Sales Channel Wizard and then choose EKM from the drop down list. Then select Next.  On the second screen enter a name for the EKM sales channel and select the currency the orders will download in; by default this is set to GBP. Only orders in the established currency will be […]

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CSV Channel Set Up

Overview CSV File integration is a useful way to import orders from platforms Tradebox doesn’t have an API connection with. Once a CSV channel is created, it’s normally possible to completely automate the order download process. CSV channels are used for some marketplaces with which we’re familiar and have been partnered for several years and for […]

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Bigcommerce Set Up

  Preparation Before you can create an integration between Tradebox and Bigcommerce you’ll need your Bigcommerce API Credentials, click here for our guide to creating those. Creating the Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during […]

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eBay Set Up

Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup can be amended later by going to Channels and double-clicking the eBay channel to open it. Select eBay from the Marketplace drop down list, then click […]

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Amazon Set Up

Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup can be amended later by going to Channels and double-clicking the Amazon channel to open it.   Marketplace Details Each sales channel […]

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