Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: token

Refreshing the EKM Token

The EKM token is a secure link that allows Tradebox to communicate with your EKM website.  If the token expires it can be refreshed by doing the following:       7. Go back to Tradebox, open the EKM channel, select and delete the existing token and the paste the new token into the box. […]

Read guide

Refreshing the Amazon Token

The Amazon token is a secure link that allows Tradebox to communicate with your Amazon account. This token automatically expires as a security precaution after one year by default, but can also expire if the user removes the application or the application itself expires.   To refresh the token do the following:       […]

Read guide

eBay Token Expired

The following article will  guide you through renewing your eBay token after it expires.   The eBay token expiring is a very common issue that will, at some point, affect all Tradebox users who have an eBay channel set up. Roughly every 18 months, eBay revoke the authorisation that allows Tradebox to access your eBay […]

Read guide