Tradebox Tradebox Helpdesk

Latest version of Tradebox is V2.0.260922.0 published on 22/09/2026

Helpdesk archive

Tag: upload

Stock Levels not uploading to BigCommerce from Sage 50 Accounts

Please use the following checklist to resolve Sage 50 stock levels not uploading to your BigCommerce webstore, via Tradebox.   Check the ISSUES log for any entries that relate to the stock upload OR any connection issues to Sage 50. Are stock quantities being tracked for the product(s) on BigCommerce?  Go to the Channels list and check […]

Read guide

Stock Levels not uploading to WooCommerce from Sage 50 Accounts

Please use the following checklist to resolve Sage 50 stock levels not uploading to your WooCommerce webstore, via Tradebox.   Check the ISSUES log for any entries that relate to the stock upload OR any connection issues to Sage 50. Check the connection between Tradebox and the Sage Company Data. Are stock quantities being tracked for the […]

Read guide

Improving performance and reducing time taken for Amazon stock upload

Stock level upload time to Amazon Merchant accounts can be drastically reduced by updating the Amazon Product Mapping table in Tradebox with the products that are actually listed on Amazon. Doing this means that Tradebox only attempts to upload stock levels to Amazon that are actually listed on Amazon, rather than all SKU’s listed in […]

Read guide

Resetting Last Quantity Upload

Tradebox can be configured to upload stock levels to specific sales channels. This automation works by only uploading stock levels that have changed since the last upload. However, sometimes it may be necessary to reset the “Last Quantity Upload” field to force Tradebox to pass the stock level to the sales channel again. This may […]

Read guide