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Stephen Bales

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Activity overview

Latest activity by Stephen Bales
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    Stephen Bales created an article,

    eBay Foreign Sales Tax

    In certain countries eBay may add a "Foreign Sales Tax" to the final order price. This Tax is then remitted directly by eBay to the tax authorities in that country. Currently this can apply to sale...

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    Stephen Bales created an article,

    Version Release Management

    Tradebox periodically release version upgrades to our software to address compatibility issues with third party updates (such as Sage 50 version upgrades or Microsoft operating systems), to provide...

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    Stephen Bales created an article,

    Tradebox One User Login and Access Policy

    Registration When you use Tradebox One for the first time you will be presented with the following logon screen prompting you to enter your logon email and password address:     These logon detail...

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    Stephen Bales created an article,

    Tradebox Support - Covid 19

      With effect from Wednesday 18th March 2020 all support issues and questions will be handled via online ticket. Telephone support will (temporarily) be suspended. To raise a ticket:   Visit www.t...

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    Stephen Bales created an article,

    Upgrading to Tradebox One V1.2

    These instructions are for existing users of Tradebox One who already have the software installed and wish to upgrade to Tradebox V1.2. Details of the new features in Tradebox V1.2 can be found her...

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    Stephen Bales created an article,

    Redaction of Amazon Billing & Shipping Details

      Recently Amazon updated their privacy policy concerning how they handle personally Identifiable Information (PII). This policy has now been extended to affect all Amazon integrators like Tradebox...

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    Stephen Bales created an article,

    Tradebox User Portal

    The Tradebox user portal, https://portal.tradebox.co.uk/Account/Login, allows customers to register and maintain a list of users who have access to their own Tradebox software. By default the initi...

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    Stephen Bales created an article,

    Setting Up Tradebox One V1.2

    This article describes the initial set up wizard of Tradebox One, which is the first step after installing the program. When you open Tradebox One for the first time you will be presented with a Tr...

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    Stephen Bales created an article,

    Tradebox Helpdesk Hours - Xmas 2019

    Tradebox help desk normal opening hours are Monday-Friday 9:00-12:00 and again 13:00-17:00. During these hours we're available for support with the program and licence renewals by phone on 0191 257...

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    Stephen Bales created an article,

    Tradebox Issue with Microsoft Office 2013 Update 'KB4484119'

    Microsoft launched security update KB4484119 for Office 2013 on November 12th 2019.  This contains a known bug which affects Microsoft Access Database Engines and has subsequently caused issues for...