Stephen Bales
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Activity overview
Latest activity by Stephen Bales-
Stephen Bales created an article,
Configuring Tradebox to swap Sage 50 accounts integration to Xero Accounts integration
Reconfiguring Tradebox to move from Sage 50 Accounts integration to Xero Accounts is pretty straightforward and basically involves uncoupling each Sales Channel from Sage 50 and pointing the channe...
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Stephen Bales created an article,
BigCommerce Customer Groups
Orders that are placed on BigCommerce can be allocated to Customer Groups on the BigCommerce website. Tradebox allows you to place a download filter on orders from chosen customer groups. This woul...
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Stephen Bales created an article,
Setting Shopify Delivery Date on Sage 50 Sales Order
The following article describes how to configure Tradebox to set the Delivery Date chosen in the Shopify Checkout as the Due Date on a Sales Order in Sage 50.This requires any third party date pick...
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Stephen Bales created an article,
Shopify Stock Adjustment History
Every product on Shopify, that has inventory tracked turned on, has an Adjustment history table. This shows:When a stock level changedThe quantity the product was changed byWho or what made this ch...
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Stephen Bales created an article,
Magento Customer Groups
Orders that are placed on Magento can be allocated to Customer Groups on the Magento website. Tradebox allows you to place a download filter on orders from chosen customer groups. This would allow ...
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Stephen Bales created an article,
Magento Orders not downloading into Tradebox
Please use the following checklist to resolve missing Magento orders from Tradebox. This checklist is specifically for Magento orders that have not downloaded into Tradebox. 1. Clear any filters on...
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Stephen Bales created an article,
Orders not downloading into Tradebox
There are several reasons why orders may not download into Tradebox, depending on your set up and which channels you're connecting to. Order downloads can also be specific to Sales Channels. Please...
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Stephen Bales created an article,
Stock Levels not uploading to BigCommerce from Sage 50 Accounts
Please use the following checklist to resolve Sage 50 stock levels not uploading to your BigCommerce webstore, via Tradebox. Check the ISSUES log for any entries that relate to the stock upload OR ...
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Stephen Bales created an article,
BigCommerce Orders not downloading into Tradebox
Please use the following checklist to resolve missing BigCommerce orders from Tradebox. This checklist is specifically for BigCommerce orders that have not downloaded into Tradebox. 1. Clear any fi...
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Stephen Bales created an article,
Adjustment - Adjusting Orders with Discrepancies on CSV orders
If you have CSV File import channel in Tradebox then you may occasionally see an adjustment line appear on one of your orders. This occurs when Tradebox has found a discrepancy between the total th...