Stephen Bales
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Tradebox One Pricing
Tradebox One pricing is based solely upon the number of channels the user needs to create in the software to link to their online marketplaces/webstores. It is NOT based upon the number of people w...
Tradebox & General Data Protection Requirements (GDPR)
As a business you buy from, Tradebox Ltd has access to and stores some of your personal information. As a third party system, Tradebox software has access to and stores some of your customers' pers...
eBay duplicates issue July 2017
On 4th July 2017 Tradebox received reports of duplicate invoices appearing in Sage from downloaded eBay orders. Upon investigation, it was discovered that unexpected changes to the eBay Transaction...
CSV Order File Specification for Tradebox One
The following article provides advice on the specification of a compatible CSV file to be used with Tradebox One. The article covers: CSV order file specification Data fields in depth Publishing th...
New look Help Centre for Tradebox
Tradebox are delighted to announce their new look Help Centre, powered by Zendesk. The new Help Centre replaces the previous Tradebox Support Portal with a fresh new look and new features includin...
Magento 2 API Credentials
Tradebox connects with Magento via Magento’s API (Application Programming Interface) which needs to be set up in the Magento admin panel prior to creating a connection in Tradebox.There are 2 API m...
Global Postings in Sage 50 Integration
If used, Global Postings will override ALL other settings including information normally taken from the product record. Sage's Global Details section is designed to bounce all item lines on an inv...
Magento Customer Groups
Orders that are placed on Magento can be allocated to Customer Groups on the Magento website. Tradebox allows you to place a download filter on orders from chosen customer groups. This would allow ...
Stock Levels not uploading to BigCommerce from Sage 50 Accounts
Please use the following checklist to resolve Sage 50 stock levels not uploading to your BigCommerce webstore, via Tradebox. Check the ISSUES log for any entries that relate to the stock upload OR ...
Stock Levels not uploading to WooCommerce from Sage 50 Accounts
Please use the following checklist to resolve Sage 50 stock levels not uploading to your WooCommerce webstore, via Tradebox. Check the ISSUES log for any entries that relate to the stock upload OR...