If you have an eBay channel set up in Tradebox, you can download your eBay fees as a monthly lump sum, or managed payment fees pertaining to specific orders as individual transactions.

Click here for a general overview of fees and related FAQ's.

Setting up to download eBay fees

The option to download eBay fees is found in the Details tab of any eBay sales channel.

There are three fee options:

Download eBay monthly fees: This downloads fees each month after you receive your monthly eBay invoice. The monthly fees are the recurring fees you pay eBay each month, such as the subscription fee, and don't include the individual fees relating to orders.

Download eBay order fees: These are the individual fees relating to the orders you receive on eBay. They download as and when the orders they pertain to are downloaded. 

Due to the 30 day limit of eBay's API, it's not possible to download historic fees beyond the most recent month.

Download Paypal fees:  If you have eBay order fees selected, this will be greyed out and vice versa, as the two are mutually exclusive. See here for more information on Paypal fees. 

If you are posting your eBay fees to an accounts package, you'll also need to choose your posting details.

For Sage, in the Sage 50 > Nominals tab, you can choose between posting summarised fees and individual fees. 

Individual Transactions can be posted to Sage automatically as part of your download cycle, whereas Summary Transaction fees will need to be posted manually (described in the next section). 

In this section you'll also need to populate the Marketplace Fees and eBay Order Fees section by choosing a nominal code, bank account and tax code to use for the fee transactions. Choosing a Department is optional, the default department will be used if one isn't chosen. 

For Xero, first make sure you've created eBay as a Contact in Xero. Then in the Xero > Accounts tab, populate the Marketplace Fees section by choosing an account, a bank account and a tax rate to use for the fee transactions. Due to transaction limits in Xero, individual posting is not available for Xero and all fees will need to be posted manually as described below. 

Make sure you click Save after making any changes to your fee settings.

To view and post fees

Once you've set up an eBay channel to download fees, they'll come down automatically when the order download runs. This means your sales channel needs to be active and the data service needs to run at least one cycle after you enable fee download.

Once some fees have been downloaded, go to the Reports screen and eBay Fees will appear as an option in the dropdown list.

When you select the eBay Fees report, you'll be shown a breakdown of your eBay monthly and order fees for each month. Monthly fees contain recurring fees that are charged once a month, such as your subscription fee, whereas order fees cover fees related to specific transactions, such as selling and advertising fees. 

If you double click on any of the entries, you'll be shown a breakdown of what fees are included in that particular month. 

From here, if you're posting fees to your accounts package manually, you can select the fees you want to post, or choose select all, and press the To Accounts button at the top of the page to send those across to your chosen accounts.