Steph Kirkup
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Importing Product Records from your Sales Channels
This article describes downloading product information from your sales channels to create product records in Tradebox. For instructions on downloading product IDs from your sales channels to add to...
Version 1.0.70804.0 - Published On 04/08/2017
The latest version of Tradebox is v1.0.70804.0, published on 04/08/2017. You can select Support in the software to check which version of the program you currently have installed. If you are curren...
Orders not posting to Xero
One of the most common issues that users encounter is that orders are present in Tradebox but are not posting to Xero. The most common causes for this issue are either that the order is in Query o...
Importing Product Records from a CSV File
Product records can only be imported via CSV for users who have Tradebox set as their stock control method. If you're using an accounts package as your stock control, you should import your product...
Version 1.0.70815.0 - Published on 15/08/2017
The latest version of Tradebox is v1.0.70815.0, published on 15/08/2017. You can select Support in the software to check which version of the program you currently have installed. If you are curren...
Magento v2 Set Up
Preparation Before creating an integration between Magento 2 and Tradebox, you will need to: Set up the Magento API credentials in your Magento 2 website admin panel. Download and install Tradeb...
Stock Upload is not Uploading Correct Quantity
Tradebox One offers the ability to upload stock levels back to your marketplaces, allowing you to keep stock levels synchronised and avoid overselling. There are a number of different factors withi...
Version 1.0.70816.0 - Published On 16/08/2017
The latest version of Tradebox is v1.0.70816.0, published on 16/08/2017. You can select Support in the software to check which version of the program you currently have installed. If you are curren...
Magento v2 Channel Configuration
This article explains the configuration settings available in a Magento v2 Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on th...
Stock Upload Failing for Specific Product(s)
Tradebox One offers the ability to upload stock levels back to your marketplaces, allowing you to keep stock levels synchronised and avoid overselling. There are a number of different factors withi...