Knowledge Base
Articles on common issues and frequently asked questions on Tradebox One
Sage 50
- OSS/IOSS Reporting in Sage 27.2 and Above
- Default Nominal Codes for Discounts in Sage 50 V25 Onwards
- Resending Orders to Sage for a second time
- Creating Dropship or Just in Time Purchase Orders in Sage
- How Does Tradebox One Determine Which Nominal Code to Use?
- Configuring Billing and Delivery Addresses for posting to Sage
PCs and Networks
General
Marketplace Guides
- Upgrading your Amazon Connections to SP-API
- Shopify API Credentials
- Amazon Settlement Reports
- Magento 2 API Credentials
- Amazon Orders - Personally Identifiable Information (PII)
- Bigcommerce API credentials
Orders
- Order Packing List
- Stock Picking List
- Refunds and Returns
- Creating an Export of Order Data
- Message Lines and Notes
- Query Orders: Resolving Queries in Tradebox
Products
- Product Tax Codes by Country
- Using Sage 50 BOM (Bill of Materials) with Tradebox
- Adding Item IDs or Product ID's to Channel ID's in Product Mapping
- Product Mapping Guide
- Importing Product Mappings from a CSV
- Uploading Stock Levels
Troubleshooting
- Configuring Tradebox for Growth.
- Top 10 Support Requests for Tradebox.
- Top 10 Pre-Sales Questions for Tradebox
- New Products not Importing from Sage 50
- Orders are not downloading or Tradebox is missing orders
- How to Force the Tradebox Service to Restart
Xero
Your Tradebox System
- Importing Contacts from a File
- EU VAT Calculation Settings
- VAT changes on EU orders from 1st July 2021 - what you need to know.
- Version Release Management
- Tradebox One User Login and Access Policy
- Tradebox User Portal