Knowledge Base
Articles on common issues and frequently asked questions on Tradebox One
Sage 50
- Default Nominal Codes for Discounts in Sage 50 V25 Onwards
- Resending Orders to Sage for a second time
- Creating Dropship or Just in Time Purchase Orders in Sage
- How Does Tradebox One Determine Which Nominal Code to Use?
- Configuring Billing and Delivery Addresses for posting to Sage
- Upgrading Sage - Changes Required
PCs and Networks
General
Marketplace Guides
- Bigcommerce API credentials
- Adjustment - Adjusting Orders with Discrepancies on CSV or Magento channels
- Amazon VAT Calculation Service Reports
- Amazon FBA - Why is Carriage Included on my Amazon FBA Orders?
- Amazon MWS Credentials for Tradebox One
- API or CSV?
Orders
- Order Packing List
- Stock Picking List
- Refunds and Returns
- Creating an Export of Order Data
- Message Lines and Notes
- Query Orders: Resolving Queries in Tradebox
Products
- Using Sage BOM (Bill of Materials) with Tradebox
- Adding Listing IDs or Product ID's to Product Mapping
- Product Mapping Guide
- Importing Product Mappings from a CSV
- Uploading Stock Levels
- Uploading Stock Levels via a CSV Channel
Troubleshooting
- Orders are not downloading or Tradebox is missing orders
- Tradebox Data Service Hanging
- How to Force the Tradebox Service to Restart
- eBay Token Expired
- Orders Not Posting to Sage
- Orders not posting to Xero
Xero
Your Tradebox System
- Becoming VAT registered - Changes Required
- User Logons and Password-protecting Tradebox One
- Sending Tradebox Data to Excel
- Configuring Tax Rates Per Country
- EU VAT Threshold Report
- The Tradebox Data Service Application