Creating the Sales Channel
Launch the New Sales Channel Wizard via Channels > New
The wizard will take you through the necessary steps to create your channel. All options can be later amended via Channels > Edit.
Select eBay from the Marketplace drop down list, then click Next.
On the second screen enter the eBay User ID for the eBay account you wish to integrate with. This is case sensitive and needs to be exact. Then, click on the Generate eBay Authorisation Token button.
This will redirect you to your eBay account. Log in, and click Agree to authorise Tradebox to connect to eBay.
When you go back to Tradebox, you'll see the following box. Click OK to generate the token.
After selecting OK you will see that your token has been created which securely links your eBay account to Tradebox. If you are selling across ALL sites leave the Site as the default setting or choose a specific eBay marketplace. Next choose the currency your eBay sales occur in. Then choose Next.
Note - If you sell across multiple eBay marketplaces in multiple currencies but have set up a single sales channel to download from all sites, foreign currency orders will be automatically converted to GBP. This will use the exchange rate as specified in the Currencies screen. By default Tradebox will use today's exchange rate for all orders downloaded today, regardless of the date of the order.
Tradebox can download two types of orders statuses from eBay: Paid and Despatched. Tradebox will automatically map these to the Tradebox statuses of the same name. You can choose which of these you want to download, or you can download both. In the example above, Tradebox is set to download all paid and despatched orders.
Click Next to continue.
The options under Product Details only apply if you're using Tradebox stock control; if your stock control is set to any other method these will not appear.
Map Existing Product Records will instruct Tradebox to automatically create a mapping between existing product records in Tradebox and the product SKUs that are downloaded in the orders from Amazon. Existing mappings can be amended and new mappings created at any time via Products > Mapping.
Import Product Details from Listings will import all of your eBay listings into Tradebox. This is an essential step if you plan to upload stock back to eBay, but can also be done at a later stage via Products > Import.
If you are connecting Tradebox to your accounts package, you will then be prompted to set up an accounts link. For information on how to do that, see our guides for:
Once the Sales Channel wizard is complete you can add more settings and adjust existing settings inside the channel record. For more information see the channel configuration article.