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Steph Kirkup

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Latest activity by Steph Kirkup
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    Steph Kirkup created an article,

    Version 1.2.210607.0 Published on 17/06/2021

    The latest version of Tradebox is v1.2.210607.0, published on 17/06/2021. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...

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    Steph Kirkup created an article,

    Updating Tradebox for compatibility with Xero Oauth2

    At the end of May 2021, Xero are making some changes which will require you to update your Tradebox version and set up a new Tradebox exchange account. Please follow the steps below to do this.  Im...

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    Steph Kirkup created an article,

    Resetting the Amazon Last Sync Start Date

    When Tradebox downloads orders from Amazon, it stores the date and time of its last download and only checks back to that point in time to see if any orders have been placed or updated since then. ...

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    Steph Kirkup created an article,

    Version 1.2.210225.0 published on 26/02/2021

    The latest version of Tradebox is v1.2.210225.0, published on 26/02/2021. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...

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    Steph Kirkup created an article,

    Magento 2 Connection Errors

    When connecting Tradebox to Magento 2 for the first time, you may encounter an error message on attempting to connect. Most of the errors that we have come across to date are due to configuration i...

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    Steph Kirkup created an article,

    Version v.1.2.201201.0 published on 04/12/2020

    The latest version of Tradebox is v1.2.201201.0, published on 04/12/2020. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...

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    Steph Kirkup created an article,

    Configuring Tradebox Finance Manager to accurately calculate VAT after the Brexit Transition Ends

    The following recommended changes to the Tradebox software only need to be made by Tradebox users based in England, Wales or Scotland.   Tradebox users based in Northern Ireland DO NOT need to impl...

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    Steph Kirkup created an article,

    Finance Manager v8.1.201015.0 Published on 15/10/2020

    The latest version of Tradebox Finance Manager is v8.1.201015.0 published on 15/10/2020. You can select Support in the software to check which version of the program you currently have installed. T...

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    Steph Kirkup created an article,

    Amazon Settlement Reports

    The Amazon Settlement Report Flat File V2 contains details of orders, promotions, refunds, fees and other transactions for your Amazon account for a given 2 week period, including the amount of mon...

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    Steph Kirkup created an article,

    Magento v2 Channel Configuration

    This article explains the configuration settings available in a Magento v2 Channel in Tradebox.  To access the channel configuration settings go to the Channels Module and either double click on th...