Stephen Bales
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Recent activity by Stephen Bales Sort by recent activityHow to Register for a Tradebox User Account
Learn how to create a User Account to use the Tradebox desktop application. This step is also required before starting the Tradebox trial. Register for a user AccountBefore installing Tradebox, y...
Sage 50 Customer Account Reference
In Sage 50 Accounts, the official guidance for the Customer Account Reference field (up to 8 characters) is to use alphanumeric characters only (letters A-Z and numbers 0-9).While the software may ...
Controlling Orders imported based on Order Dates
This article explains how to configure the import of orders into Tradebox based on the order date. This configuration is typically used to stop orders importing into Tradebox when moving channels o...
Add a new User to your Tradebox Account.
The following article describes how to add a new software user to your Tradebox account. Navigate to https://portal.tradebox.co.uk/Account/Login and log into your Account. Or, in Tradebox, click o...
Magento Orders not downloading into Tradebox
Please use the following checklist to resolve missing Magento orders from Tradebox. This checklist is specifically for Magento orders that have not downloaded into Tradebox. 1. Clear any filters on...
Orders not downloading into Tradebox
There are several reasons why orders may not download into Tradebox, depending on your set up and which channels you're connecting to. Order downloads can also be specific to Sales Channels. Please...
BigCommerce Orders not downloading into Tradebox
Please use the following checklist to resolve missing BigCommerce orders from Tradebox. This checklist is specifically for BigCommerce orders that have not downloaded into Tradebox. 1. Clear any fi...
Tradebox One - Version Change Log
The following article contains a list of all versions of Tradebox One, and the changes contained in these versions, in reverse chronological order.Please follow instructions in the Upgrade Guide to...
CSV Orders not Importing into Tradebox
Please use the following checklist to resolve missing Orders in Tradebox that are imported via a CSV file. This checklist is specifically for CSV orders that have not imported into Tradebox. 1. Cle...