Steph Kirkup
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Bigcommerce Set Up
Preparation Before you can create an integration between Tradebox and Bigcommerce you'll need your Bigcommerce API Credentials, click here for our guide to creating those. Creating the Channel La...
Amazon Set Up
Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup c...
Linnworks Channel Configuration
This article explains the configuration settings available in a Linnworks Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on the ...
Magento 2 Connection Errors
When connecting Tradebox to Magento 2 for the first time, you may encounter an error message on attempting to connect. Most of the errors that we have come across to date are due to configuration i...
Importing Product Mappings from a CSV
You may need to import product mappings from a CSV for several reasons: Your online SKUs are not an exact match to your stock codes in Tradebox or your accounts package You want to take advantage ...
Setting Up a Sage Accounts Link
Preparation The link with Sage sits in each sales channel integration you have created in the software. Before linking Sage with Tradebox you will need to: Create your Sales Channel(s) (integrati...
Bigcommerce Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
Amazon Merchant Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
Orders are not downloading into Tradebox or Tradebox is missing orders
There are several reasons why orders may not download into Tradebox, depending on your set up and which channels you're connecting to. This article will describe the most common reasons for orders ...
Uploading Stock Levels
As well as downloading orders, Tradebox One is able to upload stock levels back to your marketplace from either your accounts package or from Tradebox's own stock control module. For Amazon, Bigcom...