Steph Kirkup
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Recent activity by Steph Kirkup Sort by recent activity-
Pre-release version 1.0.70517.0 - Published on 17/05/2017
The latest version of Tradebox is V 1.0.70517.0, published on 17/05/2017. You can select Support in the software to check which version of the program you currently have installed. This build conta...
Query Orders: Insufficient stock of component [SKU] for BOM Transfer
If you have Tradebox set to process transfers for your bill of materials (BOM) products in Sage, you may see orders go into query with the following message: This will occur if you have the Proce...
Pre-Release Version 1.0.70523.0 - Published On 23/05/2017
The latest version of Tradebox is V 1.0.70523.0, published on 23/05/2017. You can select Support in the software to check which version of the program you currently have installed. This build conta...
Query Orders - Product Record Could Not Be Found in Xero
One reason that orders may end up with a status of query is if the marketplace and Tradebox SKU does not find a match in Xero. This problem will present the below message inside the order itself: ...
Query Orders - A Bank Account for the Payment Method could not be found in Xero
One reason that an order might end up in a status of query is that there's a payment mapping issue. This occurs when you have Tradebox set up to post payments to Xero, and it encounters a new payme...
Pre-Release Version 1.0.70606.0 - Published on 06/06/2017
The latest version of Tradebox is V 1.0.70606.0, published on 05/06/2017. You can select Support in the software to check which version of the program you currently have installed. This build conta...
Query Orders - Customer Account Could Not Be Found in Xero
One reason that orders may end up in query is if the customer account could not be found in Xero. The error will present itself within the order like so: You'll also see these alerts appear in t...
Pre-Release Version 1.0.70609.0 - Published on 09/06/2017
The latest version of Tradebox is V 1.0.70609.0, published on 09/06/2017. You can select Support in the software to check which version of the program you currently have installed. This build conta...
Query Orders - Tax Rate Could Not Be Found in Xero
One reason that an order may end up in query is if the tax rate cannot be found in Xero. This usually happens if the tax code has not been mapped correctly, or you start using a new tax rate. This ...
Version 1.0.71122.0 - Published on 22/11/2017
The latest version of Tradebox is v1.0.71122.0, published on 22/11/2017. You can select Support in the software to check which version of the program you currently have installed. The previous buil...