Steph Kirkup
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Setting Up a Sage Accounts Link
Preparation The link with Sage sits in each sales channel integration you have created in the software. Before linking Sage with Tradebox you will need to: Create your Sales Channel(s) (integrati...
Shopify Channel Configuration
This article explains the configuration settings available in a Shopify (API) Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on ...
CSV Channel Configuration
This article explains the configuration settings available in a Tradebox Channel that has been set up to import CSV files. To access the channel configuration settings go to the Channels Module and...
Amazon FBA Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
Exporting the Xero contact list
When creating a Xero accounts link, you may be asked to import a list of your Xero contacts. This is done via CSV import. To obtain a file containing all your Xero contacts, first of all log into y...
Magento 2 Connection Errors
When connecting Tradebox to Magento 2 for the first time, you may encounter an error message on attempting to connect. Most of the errors that we have come across to date are due to configuration i...
Product Mapping Guide
How does product mapping work?Product Mapping in Tradebox is a feature which is used primarily where your online SKUs do not match the stock codes you have set up in Tradebox or your accounts softw...
What is an FTP?
All of our set up guides for channels that use a CSV file mention that the file can be automated to an FTP. Here's a quick guide to what an FTP is and what it can do to help you automate Tradebox. ...
Uploading Stock Levels via a CSV Channel
CSV Channel Uploads Where you've got a sales channel that imports from CSV, Tradebox can't upload directly to the marketplace. Many marketplaces can implement an update of stock levels from a CSV, ...
Channel VAT Settings
Tradebox can deal with VAT differently per channel, depending on your requirements. First, you should make sure all the correct tax rates have been set up within the program in the Configuration > ...