Steph Kirkup
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EU VAT Threshold Report
Tradebox can be configured to generate a report which shows the cumulative net sales totals from a specified EU country within the current Calendar year. This report also shows the EU Distance Sell...
Importing Product Mappings from a CSV
You may need to import product mappings from a CSV for several reasons: Your online SKUs are not an exact match to your stock codes in Tradebox or your accounts package You want to take advantage ...
Importing Product Records from Xero
If you are running stock control from either Tradebox or your accounts package, Tradebox requires your product records to be set up within its own product list. If you're using Xero stock control o...
eBay Token Expired
This is a very common issue that will, at some point, affect all Tradebox users who have an eBay channel set up. Roughly every 18 months, eBay revoke the authorisation that allows Tradebox to acces...
EKM Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. This article is focused on the configuration settings for an EKM channel. To ac...
Stock Picking List
The Stock Picking List in Tradebox One can be generated from within the Orders list, by clicking into the Actions menu and then choosing Print Stock Picking List. You'll then be asked to choose the...
Orders Not Posting to Sage
The 4 most common reasons orders in Tradebox are not posted to Sage 50 are: TBSERVICE or TBUSER already logged into Sage 50. Tradebox is not currently connected to a Sage 50 Company The order in Tr...
Configuring Tax Rates Per Country
Many online retailers are registered for VAT in countries other than the UK. This article explains how to configure Tradebox One to customise tax codes and set these per country. Tradebox already c...
The Tradebox Data Service Application
One of the most integral parts of Tradebox One is a secondary application which runs from your Windows System Tray: the Tradebox Data Service. The data service controls a core loop of functions wit...
Uploading Stock Levels
As well as downloading orders, Tradebox One is able to upload stock levels back to your marketplace from either your accounts package or from Tradebox's own stock control module. For Amazon, Bigcom...