Steph Kirkup
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Working with Large Sage Datasets and Tradebox One
Introduction - Potential Problems Big datasets have to work harder; that’s a fairly universal rule of working with data. If you’re pushing the boundaries beyond what your software/infrastructure wa...
Individual vs. Generic Sage Customers in Tradebox One
When connecting Tradebox One with Sage 50 Accounts, you’ll have a choice to make regarding how to treat customer accounts within Sage. Tradebox will always download customer information such as nam...
Adding Item IDs or Product ID's to Channel ID's in Product Mapping
Most online platforms that Tradebox integrate with allow the software to map the Tradebox SKU to the online Marketplace SKU for the purposes of matching corresponding products together and enabling...
Query Orders: Resolving Queries in Tradebox
When processing in Tradebox, at some point you're likely to see orders go into Query status. Tradebox assigns this status automatically if there's something about a specific order that the program ...
Sending Tradebox Data to Excel
The To Excel Button Several screens in Tradebox One feature the To Excel button. In the Orders and Products modules the same function is accessed via Actions > Export List Contents to Excel. This w...
Configuring Tax Rates Per Country
Many online retailers are registered for VAT in countries other than the UK. This article explains how to configure Tradebox One to customise tax codes and set these per country. Tradebox already c...
Compatibility and System Requirements for Tradebox One
Recommended PC Specification OS: Windows 10 or 11 Windows Server 2016*** onwards 64 Bit Operating System (required) Processor: 3 Ghz or higher RAM: 8GB or higher 500mb minimum of free hard disk spa...
Relocating Tradebox One to Another PC
This article gives steps to relocate Tradebox from one PC to another. If you are intending to install Tradebox on more than one machine, please see our Networking Tradebox One article for guidance....
Changing the Service PC
When you first install Tradebox, you will choose which PC you want the Tradebox Data Service to run on, but as time goes on you may wish to change this. This involves simply unticking the Run on t...
Anti-Virus
It has been known for anti-virus software to interfere with other programs on your PC and prevent them from working correctly. Excluding Tradebox from your AV scans will prevent these issues and he...