Stephen Bales
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Access to Amazon MWS after 10/02/2017
Beginning February 10, 2017, Amazon will no longer allow access to the Amazon Marketplace Web Service (MWS) API for accounts that do not meet MWS eligibility requirements. Amazon sellers that have ...
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New Payment Module on Tradebox Website
Tradebox have replaced the subscription module on our website to enable the funding of the Tradebox software licence by both credit cards and PayPal. The new module also provides us with much great...
About Tradebox
Tradebox was established in April 2003 as a software developer specialising in the bespoke development of Sage products because of our backgrounds as developers at Sage UK. In May 2005 we were aske...
Shopify Stock Adjustment History
Every product on Shopify, that has inventory tracked turned on, has an Adjustment history table. This shows:When a stock level changedThe quantity the product was changed byWho or what made this ch...
Adjustment - Adjusting Orders with Discrepancies on CSV orders
If you have CSV File import channel in Tradebox then you may occasionally see an adjustment line appear on one of your orders. This occurs when Tradebox has found a discrepancy between the total th...
Manually importing products from Sage 50 Accounts into Tradebox
To import products manually from Sage 50 Accounts into Tradebox: Go to the Products section in Tradebox. Click on the Actions drop down button. Select Import Products. 4. From the Source drop ...
Refreshing the Amazon Token
The Amazon token is a secure link that allows Tradebox to communicate with your Amazon account. This token automatically expires as a security precaution after one year by default, but can also exp...
eBay Orders not downloading into Tradebox
Please use the following checklist to resolve missing eBay orders from Tradebox. This checklist is specifically for eBay orders that have not downloaded into Tradebox. 1. Clear any filters on the O...
How to find which PC runs the Tradebox Data Service
To find which PC runs the Tradebox Data Service, click on the Support link in the top right of your Tradebox program. This will show you the support page which will show you the Computer Name of th...
Onboarding Guide
Tradebox offer paid onboarding to assist prospective customers to install and configure the Tradebox software. This is also an excellent opportunity to provide some training in how to navigate the ...