Stephen Bales
- Total activity 190
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 3
- Subscriptions 79
Articles
Recent activity by Stephen Bales Sort by recent activity-
BigCommerce Customer Groups
Orders that are placed on BigCommerce can be allocated to Customer Groups on the BigCommerce website. Tradebox allows you to place a download filter on orders from chosen customer groups. This woul...
-
Shopify Stock Adjustment History
Every product on Shopify, that has inventory tracked turned on, has an Adjustment history table. This shows:When a stock level changedThe quantity the product was changed byWho or what made this ch...
-
Adjustment - Adjusting Orders with Discrepancies on CSV orders
If you have CSV File import channel in Tradebox then you may occasionally see an adjustment line appear on one of your orders. This occurs when Tradebox has found a discrepancy between the total th...
-
Manually importing products from Sage 50 Accounts into Tradebox
To import products manually from Sage 50 Accounts into Tradebox: Go to the Products section in Tradebox. Click on the Actions drop down button. Select Import Products. 4. From the Source drop ...
Refreshing the Amazon Token
The Amazon token is a secure link that allows Tradebox to communicate with your Amazon account. This token automatically expires as a security precaution after one year by default, but can also exp...
eBay Orders not downloading into Tradebox
Please use the following checklist to resolve missing eBay orders from Tradebox. This checklist is specifically for eBay orders that have not downloaded into Tradebox. 1. Clear any filters on the O...
How to find which PC runs the Tradebox Data Service
To find which PC runs the Tradebox Data Service, click on the Support link in the top right of your Tradebox program. This will show you the support page which will show you the Computer Name of th...
Onboarding Guide
Tradebox offer paid onboarding to assist prospective customers to install and configure the Tradebox software. This is also an excellent opportunity to provide some training in how to navigate the ...
Accounting for WooCommerce B2B Orders
The following article discusses how Tradebox can be configured to split Trade and Retail orders from WooCommerce where the B2BKing WooCommerce Extension is being used. Splitting orders in Tradebox ...
Updating V2.0 to the latest version
This article discusses upgrading an existing installation of Tradebox V2.0 to an updated version of Tradebox V2.0. Only follow this article if you currently have Tradebox V2.0 installed and wish to...