Stephen Bales
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Paid Channel Set Up - Existing Users
Tradebox offer paid resource to create and configure channels in your Tradebox software. This includes integrating the channel with your accounts software. The paid session is for a maximum of 1 ho...
Order Tagging
Introduction This article discusses how to use order tagging in Tradebox to filter orders. Currently, this is only applicable to the following webstores: Shopify Order Tagging is a way to filter ...
Signing into a Support Ticket
When you create a ticket you will receive an email response from Tradebox containing a link to your ticket. This link will be included in every email response from Tradebox. The link gives you...
EU VAT Calculation Settings
How VAT on EU orders has changed With effect from 01/07/2021 the responsibility for calculating, collecting, and remitting VAT on EU orders changed. This is based on a number of factors including t...
Shopify Discounts
From Tradebox Version 2.0.241205.0 (published on 05/12/2024) the program automatically detects the Shopify discount Type(s) used on a Shopify order downloaded into Tradebox. Typically, the Shopify ...
Subscribing to Tradebox
Subscribing to Tradebox creates an automatically recurring payment for your chosen Tradebox licence. You only need to do this when first subscribing to Tradebox or if you have cancelled your existi...
Sage Certification Courses - Discount for Tradebox Users
From our experience, having a good understanding of how Sage 50 works saves time, money and a LOT of frustration!! A new initiative from Sage can tell you what you don’t know!! (It’s a fact that 64...
TeamViewer
Click here to access Tradebox remote support Tradebox use the latest version of TeamViewer to provide remote support. This allows us to remotely dial into your PC and observe the issue you are expe...
Setting Shopify Delivery Date on Sage 50 Sales Order
The following article describes how to configure Tradebox to set the Delivery Date chosen in the Shopify Checkout (using the ShipZip App) as the Due Date on a Sales Order in Sage 50. Set up the ...
Amazon Orders - Personally Identifiable Information (PII)
Recently Amazon updated their privacy policy concerning how they handle personally Identifiable Information (PII). This policy has now been extended to affect all Amazon integrators like Tradebox...