Steph Kirkup
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API or CSV?
Tradebox can connect to a wide range of marketplaces and web platforms. It does this in a couple of different ways, depending on the marketplace. API Connections API (Application Programming Interf...
Bigcommerce Set Up
Preparation Before you can create an integration between Tradebox and Bigcommerce you'll need your Bigcommerce API Credentials, click here for our guide to creating those. Creating the Channel La...
Amazon Set Up
Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup c...
Linnworks Channel Configuration
This article explains the configuration settings available in a Linnworks Channel in Tradebox. To access the channel configuration settings go to the Channels Module and either double click on the ...
Switching from Xero demo to live company
When trialling Tradebox, users often wish to link Tradebox to their Xero demo company in the first instance to make sure they're happy with the settings prior to posting any information to the live...
Adding Channel IDs or Listed Flags to Product Mappings
Most online platforms that Tradebox integrate with allow the software to map the Tradebox SKU to the online Marketplace SKU for the purposes of matching corresponding products together and enabling...
CSV - How is Shipping Cost Calculated in CSV Channels?
Tradebox reads orders from files that present one item per line, using the Channel Order Number to identify where the lines for each order start and end. This means that for multi-line orders, Trad...
Order Status Mapping
To enable order processing Tradebox allocates an internal order status against each order it imports. Tradebox's internal order statuses (available for mapping) are as follows: Unpaid Paid Despatc...
Sage 50 Accounts Integration Options
This article explains the available options in Tradebox for posting downloaded order information into Sage 50 Accounts. The Sage Accounts Link is created and configured in each individual Sales Cha...
Shopify Set Up
PreparationBefore setting up a Shopify channel in Tradebox, you will need to obtain your Shopify API credentials from your Shopify store. Please be aware that the Basic Shopify Plan has insufficien...