Steph Kirkup
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Resending Orders to Sage for a second time
To prevent duplicate entries in Sage, Tradebox records the number of each Sage invoice or sales order that it has created against the order in Tradebox. Once an invoice or sales order number has be...
Creating Dropship or Just in Time Purchase Orders in Sage
If you are using Sage Accounts, and have specific products which you don't hold in stock yourself, then Tradebox can be configured to raise purchase orders in Sage when an order for one of those pr...
How Does Tradebox One Determine Which Nominal Code to Use?
Tradebox's default behaviour is to read the nominal code and department for Sage posting from the Sage Product Record if there is one, or from a setting in the sales channel if no products are used...
Configuring Billing and Delivery Addresses for posting to Sage
A common query from new users is how to configure the billing and delivery addresses on orders when posting into Sage, and how to deal with any discrepancies that may occur between the address as s...
Upgrading Sage 50 - Potential Issues and Required Changes
After upgrading Sage 50 to a later version, users can often find that orders from Tradebox are no longer posting to Sage. The following article discusses the most common reasons for this issue. **...
Checking for Duplicate Invoice/Sales Orders in Sage
At certain times you may wish to check Sage for duplicate invoices/orders, especially if you are transiting from manual data entry to automating data entry. This article describes the best way we h...
Testing Tradebox with Dummy Sage Data
Many new users wish to test Tradebox in a safe test environment whilst becoming familiar with it. Assuming you're already up and running with Sage and don't want this test to interfere with your da...
Working with Large Sage Datasets and Tradebox One
Introduction - Potential Problems Big datasets have to work harder; that’s a fairly universal rule of working with data. If you’re pushing the boundaries beyond what your software/infrastructure wa...
Individual vs. Generic Sage Customers in Tradebox One
When connecting Tradebox One with Sage 50 Accounts, you’ll have a choice to make regarding how to treat customer accounts within Sage. Tradebox will always download customer information such as nam...
How to Force the Tradebox Service to Restart
Sometimes the Tradebox Service can become disabled. This article explains how to restart the Tradebox Service. Find which PC runs the Tradebox Service. On this PC, right click on the Task Bar at t...