Steph Kirkup
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Version 1.1.190520.0 published on 20/05/2019
The latest version of Tradebox is v1.1.190520.0, published on 20/05/2019. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Becoming VAT registered - Changes Required
If you have been using Tradebox as a non-VAT registered business and are now becoming VAT registered, there are a number of changes you'll be required to make in Tradebox to ensure it deals with ta...
Version 1.1.190430.0 published on 30/04/2019
The latest version of Tradebox is v1.1.190430.0, published on 30/04/2019. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Bigcommerce API credentials
When setting up an API connection to Bigcommerce through Tradebox (or upgrading an existing Legacy API connection), you will need 4 pieces of information from the Bigcommerce site. These are: URL ...
Version 1.1.190411.0 published on 11/04/2019
The latest version of Tradebox is v1.1.190411.0, published on 11/04/2019. Click Support in the upper right of your Tradebox software to check which version of the program you currently have install...
Order Packing List
The Order Packing List can be generated from the orders list by clicking into the Actions menu and then selecting Print Order Packing List. You will be asked to select the criteria you wish to see...
Stock Picking List
The Stock Picking List in Tradebox One can be generated from within the Orders list, by clicking into the Actions menu and then choosing Print Stock Picking List. You'll then be asked to choose the...
Refunds and Returns
In a perfect world, all orders would be placed, paid, shipped, and then never need any further action. In reality, there will likely be instances where a customer requires refunding and this may al...
Creating an Export of Order Data
A common request from users is for Tradebox One to export data that it has retrieved from the marketplaces; either for analysis or for import into another system such as couriers or accounts packag...
Message Lines and Notes
Tradebox One features a number of options for tracking your own notes, and those entered by your customers on the marketplace. Channel Order Message The Notes tab of the order contains the Channel ...