Steph Kirkup
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eBay Set Up
Creating the Sales Channel Launch the New Sales Channel Wizard via Channels > New. The wizard will take you through the necessary steps to create your channel. The options you choose during setup c...
The Tradebox Logs
Clicking Logs in the top right of the program takes you to the logging pages where Tradebox records its processes and any errors it has encountered. The logs are read top to bottom, with the most r...
Product Tax Codes by Country
When selling abroad, there may be situations where products that you sell require a VAT treatment other than the standard rate for that country. For example, if you are selling children's clothes t...
Resetting the Amazon Last Sync Start Date
When Tradebox downloads orders from Amazon, it stores the date and time of its last download and only checks back to that point in time to see if any orders have been placed or updated since then. ...
Importing Product Records from Sage 50
If you are running stock control from either Tradebox or your accounts package, Tradebox requires your product records to be set up within its own product list. If you're using Sage stock control, ...
EKM Set Up
From within the Channels module choose New to start the New Sales Channel Wizard and then choose EKM from the drop down list. Then select Next. On the second screen enter a name for the EKM sales...
eBay Channel Configuration
The channel module in Tradebox One contains a list of all of the external sales channels Tradebox is integrated with. To access the channel configuration settings go to Channels and double-click on...
Amazon Settlement Reports
The Amazon Settlement Report Flat File V2 contains details of orders, promotions, refunds, fees and other transactions for your Amazon account for a given 2 week period, including the amount of mon...
Order Packing List
The Order Packing List can be generated from the orders list by clicking into the Actions menu and then selecting Print Order Packing List. You will be asked to select the criteria you wish to see...
Changing the Service PC
When you first install Tradebox, you will choose which PC you want the Tradebox Data Service to run on, but as time goes on you may wish to change this. This involves simply unticking the Run on t...