From Tradebox Version 2.0.241205.0 (published on 05/12/2024) the program automatically detects the Shopify discount Type(s) used on a Shopify order downloaded into Tradebox.
Typically, the Shopify discount types fall into these categories:
- Product Discount - the discount is applied against each Product on the order, where appropriate.
- Order Discount - the discount is applied against the entire order.
- Shipping Discount - the shipping value is reduced to zero
The previous versions of Tradebox could only handle a single discount type for each Shopify channel created in the software. Through the auto detection of discount types, the later versions of Tradebox allow the use of a mixture of Shopify discount types, including multiple different discount types on the same order.
- If the discount type used on the order is a Shipping Discount, Tradebox will apply the discount against the shipping amount on the order.
- If the discount type used on the order is a Product Discount, Tradebox will apply the discount against the appropriate products in the order.
- If the discount type used on the order is an Order Discount, Tradebox will apply the discount against the entire order.
**Tradebox cannot apply Order Discounts against individual Products lines on the order OR split an order discount across product item lines as this generates errors that cannot be resolved.**
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