Query Orders: Insufficient stock of component [SKU] for BOM Transfer

If you have Tradebox set to process transfers for your bill of materials (BOM) products in Sage, you may see orders go into query with the following message:

This will occur if you have the Process BOM Transfers setting turned on in the Sage 50 settings within your Tradebox sales channel, and if one of the component parts for your BOM does not have enough stock in it to make the transfer. 

This will cause the order to fail to post to Sage until there is sufficient stock for the transfer to be made successfully. 

To resolve the issue, you can simply add stock to the component part within Sage. Once the transfer can be processed, the order will post to Sage.

Another way around this is to select the Post Order if BOM Transfer Fails setting within Tradebox. If this is selected, the order will still create an invoice or sales order in Sage, however the stock transfer will not take place automatically and will have to be actioned manually by yourself once the stock has been added to the missing component part.