Checking Product Mapping has a Channel ID

The following platforms require a Channel ID (also known as an Item ID or Product ID), in addition to a SKU, for product mapping:

• eBay (Item ID)
• Shopify (Product ID)
• BigCommerce (Product ID)
• WooCommerce (Product ID)

To check that the SKU you wish to upload stock levels for has a CHANNEL ID.

1. Go to the Products section in Tradebox.
2. Enter the SKU in the search bar in the top right and press enter.

3. Double click on the product entry in the grid and go to the CHANNELS tab. 

    

This grid will display all channels in Tradebox and information around uploading the specific SKU, including:

• The Last Upload Quantity
• The Date of the Last Upload
•  If the SKU has a CHANNEL ID
• If the SKU is excluded from upload

If the SKU does NOT have a CHANNEL ID then Add a Channel ID.