From 31st July 2022, all Amazon users will be required to upgrade to a version of Tradebox which supports SP-API, as Amazon are deprecating our existing connection.
The process to upgrade your Amazon channels is fairly straightforward. Before you can convert your Amazon channels to the Amazon SP-API you will need to upgrade to the latest version of Tradebox V2.0.
Once you've installed the new version of Tradebox, go to the Channels tab within the program, and right click your Amazon channel. First of all choose the option to Deactivate, then choose the option to Convert Channel. (If you get a message stating your channel is processing when you try to deactivate it, close and restart Tradebox and try again).
The following pop up box will open:
Click the "here" link to log into Amazon, and then select the relevant marketplace for that channel:
Click Select Account to proceed.
The next step is to confirm that Tradebox has authorisation to access your Amazon data:
Tick the confirmation box and click Confirm.
The next screen will give you your Tradebox token. Copy this and paste it into the Refresh Token field on the pop up in Tradebox. Click OK, and your channel will be automatically converted to the new Amazon connection method.
Repeat this process for all Amazon channels.
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