From July 1st 2022, all Amazon users will be required to upgrade to a version of Tradebox which supports SP-API, as Amazon are deprecating our existing connection.
The process to upgrade your Amazon channels is fairly straightforward. Once you've installed the new version of Tradebox, go to the Channels tab within the program, and right click your Amazon channel, then choose the option to Convert Channel.
The following pop up box will open:
Click the "here" link to log into Amazon, and then select the relevant marketplace for that channel:
Click Select Account to proceed.
The next step is to confirm that Tradebox has authorisation to access your Amazon data:
Tick the confirmation box and click Confirm.
The next screen will give you your Tradebox token. Copy this and paste it into the Refresh Token field on the pop up in Tradebox. Click OK, and your channel will be automatically converted to the new Amazon connection method.
Repeat this process for all Amazon channels.